Does empathy have limits?

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Why do we lack empathy in certain situations?
PROFrancisco Schmidt, CC BY-NC

 

By C. Daryl Cameron | Assistant Professor of Psychology and Research Associate in the Rock Ethics Institute
Michael Inzlicht, University of Toronto
and William A. Cunningham, University of Toronto

 

Is it possible to run out of empathy? The Conversation

That’s the question many are asking in the wake of the U.S. presidential election. Thousands have marched on streets and airports to encourage others to expand their empathy for women, minorities and refugees. Others have argued that liberals lack empathy for the plight of rural Americans.

Daryl C. Cameron

Against this backdrop, some scholars have recently come out against empathy, saying that it is overhyped, unimportant and, worse, dangerous. They make this recommendation because empathy appears to be limited and biased in ethically problematic ways.

As psychologists who study empathy, we disagree.

Based on advances in the science of empathy, we suggest that limits on empathy are more apparent than real. While empathy appears limited, these limits reflect our own goals, values and choices; they do not reflect limits to empathy itself.

The ‘dark side’ of empathy

Over the past several years, a number of scholars, including psychologists and philosophers, have made arguments that empathy is morally problematic.

For example, in a recently published and thought-provoking book, “Against Empathy,” psychologist Paul Bloom highlights how empathy, so often touted for its positive outcomes, may have biases and limitations that make it a poor guide for everyday life.

What explains our feelings of empathy toward some and not others?
N i c o l a, CC BY

Bloom claims that empathy is a limited-capacity resource, like a fixed pie or fossil fuel that quickly runs out. He suggests that,

“We are not psychologically constituted to feel toward a stranger as we feel toward someone we love. We are not capable of feeling a million times worse about the suffering of a million than about the suffering of one.”

Such views are echoed by other scholars as well. For example, psychologist Paul Slovic suggests that “we are psychologically wired to help only one person at a time.”

Similarly, philosopher Jesse Prinz has argued that empathy is prejudiced and leads to “moral myopia,” making us act more favorably toward people we have empathy for, even if this is unfair.

For the same reason, psychologist Adam Waytz suggests that empathy can “erode ethics.” Slovic, in fact, suggests that “our capacity to feel sympathy for people in need appears limited, and this form of compassion fatigue can lead to apathy and inaction.”

Are there limits?

The empathy that the scholars above are arguing against is emotional: It’s known scientifically as “experience sharing,” which is defined as feeling the same emotions that other people are feeling.

This emotional empathy is thought to be limited for two main reasons: First, empathy appears to be less sensitive to large numbers of victims, as in genocides and natural disasters. Second, empathy appears to be less sensitive to the suffering of people from different racial or ideological groups than our own.

In other words, in their view, empathy seems to put the spotlight on single victims who look or think like us.

Empathy is a choice

We agree that empathy can often be weaker in response to mass suffering and to people who are dissimilar from us. But the science of empathy actually suggests a different reason for why such deficits emerge.

As a growing body of evidence shows, it’s not that we are unable to feel empathy for mass suffering or people from other groups, but rather that sometimes we “choose” not to. In other words, you choose the expanse of your empathy.

Empathy is a choice.
Riccardo Cuppini, CC BY-NC-ND

There is evidence that we choose where to set the limits of empathy. For example, whereas people usually feel less empathy for multiple victims (versus a single victim), this tendency reverses when you convince people that empathy won’t require costly donations of money or time. Similarly, people show less empathy for mass suffering when they think their helping won’t make any difference or impact, but this pattern goes away when they think they can make a difference.

This tendency also varies depending on an individual’s moral beliefs. For instance, people who live in “collectivist cultures,” such as Bedouin individuals, do not feel less empathy for mass suffering. This is perhaps because people in such cultures value the suffering of the collective.

This can also be changed temporarily, which makes it seem even more like a choice. For example, people who are primed to think about individualistic values show less empathic behaviors for mass suffering, but people who are primed to think about collectivistic values do not.

We argue that if indeed there was a limit on empathy for mass suffering, it should not vary based upon costs, efficacy or values. Instead, it looks like the effect shifts based on what people want to feel. We suggest that the same point applies to the tendency to feel less empathy for people different from us: Whether we extend empathy to people who are dissimilar from us depends on what we want to feel.

In other words, the scope of empathy is flexible. Even people thought to lack empathy, such as psychopaths, appear able to empathize if they want to do so.

Why seeing limits to empathy is problematic

Empathy critics usually do not talk about choice in a logically consistent manner; sometimes they say individuals choose and direct empathy willfully, yet other times say we have no control over the limits of empathy.

These are different claims with different ethical implications.

The problem is that arguments against empathy treat it as a biased emotion. In doing so, these arguments mistake the consequences of our own choices to avoid empathy as something inherently wrong with empathy itself.

We suggest that empathy only appears limited; seeming insensitivity to mass suffering and dissimilar others is not built into empathy, but reflect the choices we make. These limits result from general trade-offs that people make as they balance some goals against others.

We suggest caution in using terms like “limits” and “capacity” when talking about empathy. This rhetoric can create a self-fulfilling prophecy: When people believe that empathy is a depleting resource, they exert less empathic effort and engage in more dehumanization.

So, framing empathy as a fixed pie misses the mark – scientifically and practically.

What are the alternatives?

Even if we accepted that empathy has fixed limits – which we dispute, given the scientific evidence – what other psychological processes could we rely upon to be effective decision-makers?

Is compassion less biased?
Fr Lawrence Lew, O.P., CC BY-NC

Some scholars suggest that compassion is not as costly or biased as empathy, and so should be considered more trustworthy. However, compassion can also be insensitive to mass suffering and people from other groups, just like empathy.

Another candidate is reasoning, which is considered to be free from emotional biases. Perhaps, cold deliberation over costs and benefits, appealing to long-term consequences, may be effective. Yet this view overlooks how emotions can be rational and reasoning can be motivated to support desired conclusions.

We see this in politics, and people use utilitarian principles differently depending on their political beliefs, suggesting principles can be biased too. For example, a study found that conservative participants were more willing to accept consequential trade-offs of civilian lives lost during wartime when they were Iraqi instead of American. Reasoning may not be as objective and unbiased as empathy critics claim.

Whose standard of morality are we using?

Even if reasoning was objective and didn’t play favorites, is this what we want from morality? Research suggests that for many cultures, it can be immoral if you don’t focus on the immediate few who share your beliefs or blood.

For example, some research finds that whereas liberals extend empathy and moral rights to strangers, conservatives are more likely to reserve empathy for their families and friends. Some people think that morality should not play favorites; but others think that morality should be applied more strongly to family and friends.

So even if empathy did have fixed limits, it doesn’t follow that this makes it morally problematic. Many view impartiality as the ideal, but many don’t. So, empathy takes on a specific set of goals given a choice of a standard.

By focusing on apparent flaws in empathy and not digging deeper into how they emerge, arguments against empathy end up denouncing the wrong thing. Human reasoning is sometimes flawed and it sometimes leads us off course; this is especially the case when we have skin in the game.

In our view, it is these flaws in human reasoning that are the real culprits here, not empathy, which is a mere output of these more complex computations. Our real focus should be on how people balance competing costs and benefits when deciding whether to feel empathy.

Such an analysis makes being against empathy seem superficial. Arguments against empathy rely on an outdated dualism between biased emotion and objective reason. But the science of empathy suggests that what may matter more is our own values and choices. Empathy may be limited sometimes, but only if you want it to be that way.

C. Daryl Cameron is an assistant professor of psychology and a research associate in the Rock Ethics Institute at Penn State. Michael Inzlicht is a professor of psychology and management at University of Toronto and William A. Cunningham is a professor of psychology at University of Toronto. This article was originally published on The Conversation. Read the original article.

Ask an Ethicist: How important is empathy in the U.S. presidential election?

Image: © Antoniooo / Shutterstock

Image: © Antoniooo / Shutterstock

In partnership with the Rock Ethics Institute, Penn State Today’s feature column, “Ask an Ethicist,” aims to shed light on ethical questions from our readers. Each article in this column will feature a different ethical question answered by a Penn State ethicist. We invite you to ask a question by filling out and submitting this form. An archive of the columns can be found on the Rock Ethics Institute website.

By Daryl Cameron, Assistant Professor of Psychology

 

Question: Do U.S. presidents need empathy in order to govern effectively?

Daryl Cameron is an ethics core faculty member in the Department of Psychology and the Rock Ethics Institute. Daryl’s research focuses on the psychological processes involved in empathy and moral decision-making. Much of his work examines motivational factors that shape empathic emotions and behaviors toward others, particularly in response to large-scale crises (e.g., natural disasters, genocides) and in intergroup situations. (Image: Penn State)

Daryl Cameron is an ethics core faculty member in the Department of Psychology and the Rock Ethics Institute. Daryl’s research focuses on the psychological processes involved in empathy and moral decision-making. Much of his work examines motivational factors that shape empathic emotions and behaviors toward others, particularly in response to large-scale crises (e.g., natural disasters, genocides) and in intergroup situations. (Image: Penn State)

An ethicist responds: As Election Day nears, voters are debating the qualities that make for an effective leader. One contested quality is empathy: the ability to understand and resonate with the experiences of others. Does it matter if a president can relate to you and care about what you are going through? On the one hand, empathy may enable democratic governance by increasing awareness of different points of view. On the other hand, empathy might cause partiality and favoritism to particular points of view, clouding objectivity and fair judgment.

The issue is timely. In an August Quinnipiac University national poll, Republicans and Democrats rated the ability to “care about average Americans” as one of the top traits for a presidential candidate to have. Respondents rated Democratic nominee Hillary Clinton as higher on caring than Republican nominee Donald Trump, but this was split along partisan lines, with respondents rating their own party’s candidate as more caring. In a more recent poll after the first presidential debate, likely Pennsylvania voters rated Clinton higher than Trump on whether they “will look out for people like you”, but again split along party lines. People want leaders with empathy, and believe that their preferred leader excels at it. Indeed, some research finds that people view empathy as a “moral signal”: When they perceive someone’s behavior is moved by empathy, they judge that person as having higher moral character.

Although it is debated how much empathy perceptions impact election outcomes, it is clearly a trait that people want their leaders to have. Vice President Joe Biden claimed that Trump lacks the empathy and compassion to be a sound leader, and many others criticized Trump for his failure to sympathize with the Khan family, who lost their son fighting for American forces in Iraq. More recently, Trump’s remarks about the physical appearance of model Alicia Machado, and about assaulting women, have been judged as indicating a lack of empathy. On the other hand, Clinton has been criticized for failing to resonate with voters, and for using empathy superficially; for instance, when her campaign posted that she was just like an abuela (Spanish for grandmother), many said this failed to appreciate the unique experiences of Latina women. Clinton was suggested to lack empathy for rural Americans when she called some Trump supporters “a basket of deplorables,” even as she was explicitly encouraging listeners from both parties to be more empathic across group divides. Presidents throughout history are expected to excel at empathy — to “feel your pain,” as Bill Clinton famously put it.

Although empathy is seen as desirable, does it promote sound decision-making? This question is hotly debated, especially when it comes to leadership. Many politicians extol the virtues of empathy — Barack Obama has framed the “empathy deficit” as a national problem and encouraged students to expand their empathy, and Hillary Clinton has suggested that empathizing with others can make us more powerful peacemakers internationally. Echoing these calls, models of ethical leadership suggest that understanding the experiences of others can help leaders to transform and elevate the values and moral climate of their communities.

Yet, empathy may also seem to cloud objective judgment. President Obama has claimed that good judges need empathy to be effective, and although Sonia Sotomayor said her personal experiences would give her a unique connection to the lives of others, she also reiterated her impartiality during the nomination process. Recent critiques suggest that empathy may actually promote parochial biases and injustice, by attuning us to the plight of those who are similar to us, at the expense of everyone else.

But does empathy always produce partiality? Not necessarily.

Yes, much work shows that empathy is reduced for people who are dissimilar to us, even when these differences are trivial and minimal. However, this intergroup empathy gap may be malleable and reflect our own choices to curb our empathy, not an inevitable limitation on empathy itself. Many studies reveal that changing how people think and relate to empathy can remove make empathy less partial. Intergroup empathy gaps go away when people believe that empathy is emotionally rewardingrather than exhausting; that empathy can be incrementally improved as a skill; and that empathy is valued by their peers. So too when people have positive interactions with dissimilar others. Empathy may only play favorites when we want it to.

Overall, then, there is not a simple relationship between empathy and leadership. People want empathic leaders, because this can signal moral character, and such leaders may be better able to understand and serve their communities. Although empathy can lead to partiality, this may reflect our own choices of where to extend empathy and not some built-in “glitch” in empathy itself. Instead, we should ask: who chooses to feel empathy, and why? Empathy can be a decisive moral force. In understanding why people choose to expand or contract empathy, we can learn about the moral values of those who aspire to lead at the highest level.

Daryl Cameron is an ethics core faculty member in the Department of Psychology and the Rock Ethics Institute. Daryl’s research focuses on the psychological processes involved in empathy and moral decision-making. Much of his work examines motivational factors that shape empathic emotions and behaviors toward others, particularly in response to large-scale crises (e.g., natural disasters, genocides) and in intergroup situations. 

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Note: The “Ask an Ethicist” column is a forum to promote ethical awareness and inquiry across the Penn State community. These articles represent the interests and judgments of each author as an individual scholar and are neither official positions of the Rock Ethics Institute nor Penn State University. They are designed to offer a possible approach to a subject and are not intended as definitive statements on what is or is not ethical in any given situation. Read the full disclaimer.

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